We take great care in making sure you’re getting exactly what you need and when you need it. Delivery cost and time is based on the size and weight of product you choose with our primary shipping company, UPS. Typically, orders placed before 12:00PM PT will be shipped that day. Orders placed after this time will ship the following business day. Order confirmation and order number will be automatically generated when you complete your order. We’ll process the order and provide tracking numbers upon request.
We ship Molecule all over the globe. Our online store is designed for orders placed in the US, so feel free to call us directly so we can properly arrange shipping, customs fees and import duties of your country. International orders are shipped using FedEx. Customer is responsible for all customs, duties and special fees that may be associated with the international order.
You may cancel your order at any time before the product ships. After the product ships, all sales are final. Only product defects will be considered for returns.